KALA Hot Pilates Studio LLC ("KALA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kala-pilates.com, use our booking platform, or interact with us in person at our studio located at 89 Halsey St, Newark, NJ 07102. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.
We collect information you voluntarily provide when you:
This information may include your name, email address, phone number, mailing address, payment information, fitness goals, health disclosures, and emergency contact details.
When you visit kala-pilates.com, we may automatically collect certain technical information including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This information is used to improve our website and understand how visitors interact with our content.
We may receive information about you from our booking platform (Mariana Tek), payment processors (Stripe), and email marketing platforms (Klaviyo) in connection with your use of our services.
We use the information we collect for the following purposes:
SMS Consent & Data Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive SMS messages from KALA, you agree to receive recurring automated text messages at the mobile number you provided. Messages may include appointment reminders, class schedule updates, membership alerts, promotional offers, and customer support follow-ups.
Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. For more information see our Terms of Service.
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, including:
All third-party service providers are contractually obligated to use your information only as necessary to provide services to KALA and in accordance with applicable privacy laws.
We may also disclose your information when required by law, to protect the rights and safety of KALA, our clients, or others, or in connection with a merger, acquisition, or sale of business assets.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Membership and transaction records are retained for a minimum of seven years in accordance with standard accounting and legal requirements.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at hello@kala-pilates.com.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site.
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed through Stripe, which maintains PCI-DSS compliance. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@kala-pilates.com.
Our website may contain links to third-party websites, including our booking platform and social media pages. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services following any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: